The Underrated Leadership Quality – Kindness

“We rise by lifting others.”

Robert Ingersoll

November 13th has been deemed “World Kindness Day” since 1998. This is the day when people try to make the world a better place by celebrating and promoting good deeds and pledging acts of kindness, either as individuals or as organizations.

On one hand… I am thrilled there is a “World Kindness Day” to call attention to being kind.

On the other hand…  it’s sad that we need to have a designated day to remind us to be kind to one another.

Scott Adams (author and creator of Dilbert) wrote “There is no such thing as a small act of kindness. Every act creates a ripple with no logical end.”  For me this resonates  because I do believe that when a person does a small, seemingly inconsequential act of kindness for another person, there is a rippling effect felt by others downstream.

Now think about your leadership for a moment. Your impact on those reporting to you is massive. The effect?  Lots and lots of ripples. And where do those ripples carry people?

On the roads and highways   –   Into stores and restaurants   –   Home to families

As leaders, it is important to remember the value in simple, arbitrary acts of kindness and the effects they have on others. You have the distinct opportunity to create the space where trust, encouragement, growth, and success can thrive both inside and outside of your organization.

Please embrace “World Kindness Day!” Share kind words in a card, email, or in person. Pay it forward at your local coffee shop. Let someone in your lane of traffic.

Then tomorrow… try it again. It’s a quality we don’t get enough of today.


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